Contact Us

888-526-2739

help@aetrex.com

Return Policy:

NO HASSLE RETURNS

When you choose Aetrex, you make the healthy choice. With our Healthy Guarantee, wear the shoes for up to 30 days (from the date of delivery) and if you are not completely satisfied, return them to us.

Returns are free and prepaid for U.S. and Canada!

Return instructions are available in your order, you can also contact our customer service team at help@aetrex.com or call 1-888-526-2739 to start your return. A refund will be processed within 1 - 2 business days in the original form of payment. 

All Canadian returns must be initiated by contacting Customer Service via phone at 1-888-526-2739 or email at help@aetrex.com.

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Backorders will ship in 28 days.
Return Policy

NO HASSLE RETURNS

When you choose Aetrex, you make the healthy choice. With our Healthy Guarantee, wear the shoes for up to 30 days (from the date of delivery) and if you are not completely satisfied, return them to us.

Returns are free and prepaid for U.S. and Canada!

Return instructions are available in your order, you can also contact our customer service team at help@aetrex.com or call 1-888-526-2739 to start your return. A refund will be processed within 1 - 2 business days in the original form of payment. 

All Canadian returns must be initiated by contacting Customer Service via phone at 1-888-526-2739 or email at help@aetrex.com.